Michot Privacy Policy
Applicable to Michot.org, Michot Rider, and Michot Driver
Effective Date: May 30, 2026 | Last Updated: May 30, 2026
Introduction
Michot recognizes that privacy, confidentiality, transparency, and information security are fundamental to maintaining trust between the platform and the individuals who use its services. Whether an individual is visiting the Michot website, creating an account, requesting transportation services, applying to become a driver, communicating with support personnel, or otherwise interacting with platform services, certain information is necessary to facilitate operations and provide a safe and reliable user experience.
This Privacy Policy explains how information is collected, processed, stored, protected, retained, disclosed, and managed across the Michot platform. The purpose of this Policy is to provide a clear understanding of Michot’s data practices while supporting informed decision-making by users and maintaining compliance with applicable legal and regulatory requirements.
This Policy applies to all users of the Michot ecosystem, including website visitors, riders, drivers, applicants, business customers, support users, and other individuals who interact with the platform.
Information Collected
Operation of the Michot platform requires the collection and processing of certain information necessary to provide services, maintain security, support customer assistance, process transactions, prevent fraud, and comply with legal obligations.
Information collected may include account registration information, contact information, communication records, payment information, device information, technical information, website activity, customer support records, transaction records, safety reports, verification information, and other information necessary for legitimate operational purposes.
The categories of information collected depend upon how an individual uses the platform and the services that individual chooses to access.
Account Information
Account information is collected when users create accounts, update profiles, request services, communicate with support teams, participate in promotional activities, submit forms, or otherwise interact with Michot services.
Account information may be used to establish user identities, maintain account security, facilitate communications, process requests, deliver services, manage preferences, investigate concerns, and administer platform operations.
Users are responsible for ensuring that information associated with their accounts remains accurate, complete, and current.
Communications
Michot may process information associated with communications occurring through platform services, customer support channels, safety reporting systems, email correspondence, in-app messaging, text messaging services, notifications, and other communication methods.
Communication information may be reviewed when necessary to facilitate services, investigate complaints, improve support quality, maintain platform security, address safety concerns, comply with legal obligations, or protect the rights of users and the platform.
Website Information
Visitors to Michot.org may generate information automatically through interaction with website services.
Information relating to website usage may be processed to improve website performance, maintain security, understand visitor engagement, improve content, measure service effectiveness, identify technical issues, and support business operations.
Website information may also assist in fraud prevention, cybersecurity monitoring, compliance efforts, and platform administration.
Payment Information
Financial transactions processed through the platform require collection and management of payment-related information.
Payment information may be processed to authorize transactions, complete payments, issue refunds, prevent fraud, maintain transaction records, support financial reporting, satisfy legal obligations, and resolve disputes.
Certain payment information may be processed by authorized third-party payment providers operating under their own privacy and security standards.
Safety and Security Information
Safety is a core component of platform operations. Information related to safety incidents, investigations, complaints, support requests, emergency situations, fraud prevention activities, and account security may be collected and maintained when necessary.
Such information helps protect users, support investigations, preserve evidence, comply with legal obligations, improve safety systems, and maintain platform integrity.
How Information Is Used
Information processed by Michot may be used to provide services, facilitate transportation activities, support account management, maintain platform functionality, process payments, provide customer support, improve services, monitor platform performance, prevent fraud, investigate incidents, enforce policies, communicate with users, satisfy legal requirements, and support legitimate business operations.
Information is processed only for purposes reasonably related to platform services, operational requirements, legal obligations, safety objectives, security needs, or legitimate business interests.
Information Sharing
Michot may disclose information when reasonably necessary to provide services, support transportation operations, process transactions, maintain platform functionality, investigate incidents, prevent fraud, respond to emergencies, comply with legal obligations, or protect users and platform interests.
Information may be shared with authorized service providers, payment processors, verification providers, emergency responders, insurers, legal authorities, regulators, auditors, professional advisors, business partners, and other parties authorized by law or platform operations.
Information is not sold as personal data to third parties for unrelated commercial exploitation.
Data Retention
Information is retained only for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, support investigations, enforce agreements, satisfy regulatory requirements, protect platform interests, and support operational needs.
Retention periods may vary depending upon the nature of the information, applicable laws, operational requirements, contractual obligations, and safety considerations.
Upon expiration of applicable retention requirements, information may be deleted, anonymized, aggregated, archived, or otherwise managed in accordance with applicable legal and operational requirements.
Information Security
Michot maintains administrative, technical, organizational, and operational safeguards intended to protect information from unauthorized access, disclosure, misuse, alteration, destruction, or loss.
Although reasonable efforts are employed to maintain information security, no system, network, application, database, or method of electronic transmission can be guaranteed to be completely secure.
Users share responsibility for protecting account credentials, securing devices, maintaining password confidentiality, and reporting suspected security incidents promptly.
Legal Compliance
Information may be processed, preserved, disclosed, or transferred when required to comply with applicable laws, court orders, subpoenas, warrants, regulatory requirements, governmental requests, law enforcement investigations, legal proceedings, or other legal obligations.
Michot reserves the right to cooperate with lawful requests and to take actions reasonably necessary to protect users, enforce platform policies, preserve evidence, prevent harm, or satisfy legal requirements.
Policy Changes
Privacy practices may evolve over time as technologies, services, operational requirements, regulatory frameworks, and legal obligations change.
Michot reserves the right to modify, update, supplement, or revise this Privacy Policy when necessary to support platform operations, maintain compliance, improve services, or address emerging risks.
Continued use of platform services following implementation of policy changes constitutes acceptance of the revised Privacy Policy to the extent permitted by applicable law.
Contact Information
Questions regarding privacy practices, information management, data requests, or privacy-related concerns may be directed to Michot through the official contact methods provided on Michot.org.
Requests may be reviewed in accordance with applicable laws, operational requirements, security considerations, and platform procedures.
Email: support@michot.org